Frequently Asked Questions
General FAQs
What services do you provide?
We offer a wide range of services, including MOT testing, vehicle servicing, diagnostics, repairs, air conditioning servicing, and tyre replacement. Our experienced team is here to help with all your vehicle maintenance needs.
Do I need to book an MOT in advance?
Yes, we recommend booking your MOT in advance to secure your preferred date and time. You can easily book online through our “Book Now” page or call us directly.
Can I wait while my car is being serviced or repaired?
Yes, we have a comfortable waiting area where you can relax while we work on your vehicle. Alternatively, you can drop your car off and return when it’s ready.
How long does an MOT take?
An MOT test typically takes around 45 minutes to an hour. If any repairs are needed to pass the MOT, we’ll discuss the options with you before proceeding.
What if my vehicle fails the MOT?
If your vehicle fails its MOT, we’ll provide you with a detailed report explaining the reasons for failure. Our team can carry out the necessary repairs quickly to help you get back on the road as soon as possible.
Booking FAQs
How can I book an appointment?
You can book your MOT online via our “Book Now” page or give us a call. Our friendly team will assist you in scheduling a convenient time for your visit.
Can I reschedule or cancel my booking?
Yes, if you need to reschedule or cancel your booking, please contact us as soon as possible, and we’ll be happy to accommodate your request.
What information do I need to provide when booking?
When booking, we’ll need your vehicle registration number, contact details, and the type of service you require.
Servicing FAQs
How often should I service my car?
We recommend servicing your car at least once a year or every 12,000 miles, whichever comes first. Regular servicing ensures your vehicle remains safe and performs efficiently.
What’s included in a full service?
Our full service includes checks on your brakes, tyres, suspension, steering, lights, fluid levels, and more. It’s designed to keep your car running smoothly and identify any potential issues early.
Tyre & Air Conditioning FAQs
How do I know if I need new tyres?
If your tyre tread depth is below 1.6mm, it’s time to replace them. Uneven wear, bulges, or punctures are also signs that your tyres need attention.
Do you provide air conditioning servicing?
Yes, we offer full air conditioning servicing, including re gassing, leak checks, and filter replacements, to keep your system running efficiently.
Payments & Warranty FAQs
What payment methods do you accept?
We accept cash, credit/debit cards, and bank transfers. Please contact us if you have specific payment requirements.
Do you offer a warranty on repairs?
Yes, all our repairs come with a warranty on parts and labour. Please ask our team for more details.
Can you provide a receipt for insurance purposes?
Of course! We can provide detailed invoices and receipts for your records or insurance claims.